Equality In Managing Service Delivery Rohan Collier

ISBN: 9780335197309

Published: January 1st 1999

Hardcover

150 pages


Description

Equality In Managing Service Delivery  by  Rohan Collier

Equality In Managing Service Delivery by Rohan Collier
January 1st 1999 | Hardcover | PDF, EPUB, FB2, DjVu, audiobook, mp3, RTF | 150 pages | ISBN: 9780335197309 | 5.55 Mb

This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop andMoreThis book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people.

Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change. This is the first book of its kind. It will enable organizations to improve their image, enhance their services, and widen their customer or client base.



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